Support

Outrun Me

Questions or problems? Email beoms6000@gmail.com. Please include your phone model and OS version.

FAQ

Who is the ghost?

It's your fastest run on this map.
It runs the same course at exactly the pace you ran then.
When you beat it, your new run becomes the next ghost.

How do I make a map?

The first route you run becomes a map.
Tap 'Make my first map' or 'New map' on Home, run your usual route, then save it.
Next time, pick that map to race your ghost.

Why won't the race start?

A race starts only within 30 m of the map's start line, so you and your ghost start from the same place.
If you're farther away, the screen shows the distance and the way to the start.

What if I leave the course?

Your ghost waits where you left.
Follow the dotted line on the map back to the course and run a little further — the race restarts with the same gap you had when you left.
A race continued this way doesn't count as your best.

Why didn't my run count as my best?

You left the course and continued, took a shortcut, or ran a lot off the course.
The race result stays, but it won't become your next ghost.

Can I run with the screen off?

Yes.
Recording and voice guidance continue with your phone in your pocket, and the lock screen shows your time and distance.
On Android, tap “Allow” before you start to let the app run in the background.
Battery saver can cut location updates, so turn it off while you run.

I can't hear the voice

Check that Voice coach is on in Settings and that your media volume is up.
If you're listening to music, it gets quieter only while the coach is speaking.

My distance or position seems off

GPS wobbles between tall buildings, in tunnels and indoors.
Start after the GPS signal is ready in an open area for better accuracy.

Where are my records? What if I change phones?

Your records are stored only on this device.
Uninstalling the app deletes them, and moving them to another device isn't supported yet.

How do I make a race video?

Tap 'Make race video' at the bottom of the result screen.
It makes a 12-second vertical video you can save to your gallery or share right away.
The map background appears only when you're online.

Is my location safe?

Your location is used only on this device and is never sent to our servers.
Only the map area on screen is requested from the map server (OpenFreeMap) to draw the map.
See the Privacy Policy for details.

Privacy Policy